Ambulance Service & Emergency Call Centre

Our ambulance service is available round the clock. We offer quality medical emergency transportation services in Addis Ababa and surrounding areas. To reach critically ill and injured beyond the capital, we work in partnership with Aquarius Aviation to provide an air ambulance service.

The NMC ambulances are equipped to international standards and always staffed by trained critical care nurses and drivers. Our ambulance crews work in tandem with our Emergency Call Centre (ECC). The ECC is located on-site and operational 24/7. Operators staffing the ECC are trained medical professionals and will provide medical advice over the phone*.

The NMC Smart App

In a country where street names are limited, it can be difficult to explain the location of an emergency. Using GPS technology, our smart-phone ambulance App* is able to pinpoint the exact location of an emergency caller. Likewise, our ambulances are GPS equipped to guide the crew to the right location and shortening response times.

Preliminary care is given at the scene and during transport. Our fleet of ambulances carry the following equipment:

  • Defibrillator
  • Ventilator
  • Oxygen supply
  • Spinal board, scoop stretcher, and splints
  • Facilities for intubating
  • Cardiac monitor
  • Emergency medication

*NMC ambulance App & Emergency Call Centre available to NMC members.